Here's something that never seems to stop: people who have used computers their entire career and can't do basic, basic things. Case in point is one user who really should have all of her technological devices removed from her possessions, even though she's sweet as pie. Today, she emails me this: "Can you show me how to save this link as a favorite? Or, any link for that matter?"
Now, the internet, with browsers, has been in existence since roughly 1994. That's a good 16 years or so. This woman is 42. And she still doesn't know how to save a fucking bookmark in Internet Explorer.