So the IIC decided to hire one of his friends. Apparently he worked with this guy at another shithole and his description of the guy was as follows: "He knows his shit cold. He's a great programmer. He knows Desktops and Networking and even knows some things about servers. He's a Rock Star.". Hmmm. So what you're telling me is, I could learn a thing or two. Great. It'll be nice to have some help around here.
For those of you who don't know. I currently work as a Network Admin at a fashion company. I have 3 locations and about 225 users. I also manage 45 servers (both physical & virtual), a phone system and provide desktop support as well. Oh wait, it gets better. I'm the only support person. Ok, go ahead, read that again. Yep, the ONLY support guy. So EVERYONE in the company comes looking for me at the first sign of an issue.
When I heard that we were getting a Rock Star I think I was more excited than anyone. I figured I would have someone to help out with someone of the support calls and I could have a chance to make some changes around here infrastructure wise. It'll be great!! I get a call from the IIC this morning that Rock Star needs some help with configuring a console on our AS400. His primary function here is AS400 support so I wasn't sure what he needed help with since that's not my area of expertise. Basically, Rock Star needs a static IP. He has to connect via a crossover cable and wants to make sure he can communicate with the AS400. No problem. I'm actually glad he asked me instead of just taking one and causing a conflict. We're off to a good start. We have multiple VLANs here since we like to keep server traffic separate from user traffic so he's going to need a server IP. I find an open one and email him the info that he'll need. I also explain to him that the address will only work when he's connected directly to the AS400. When he is ready to connect back to the user network just set his IP back to DHCP and he'll be good.
An hour later.....
My phone rings and it's the IIC. "Stranga.....this is unacceptable. Rock Star has been sitting here for an hour unable to work. I asked you to help him out and he can't get any work done. What is the problem?" My first thought is, WTF are you talking about? He was working fine. I gave him the info he needed, explained to him to change his machine back to DHCP and he can rock and roll. What's the issue? "He knows what you said and he understands that he needs to set his machine back to DHCP, he just doesn't know how."
Wait a second.....
Did he just say.....
No.....
He couldn't have.....
I'm speechless.
Rock Star can't turn DHCP on? I thought he knew his shit cold? YOU SAID HE WAS A FUCKING ROCK STAR!! Come on man!! That's ri-god-damn-diculous. So after I walked him through the techincalilty of the task at hand Rock Star asked if I can make him a document with screenshots so he can make the change in the future. Just another reason why.....
IT is HELL!!
